Live Status\Incident History

November 11, 2024

Site Unreachable

Outage

Opened: Nov 11, 2024, 11:36 PM UTC

Duration: 59m 24s

Affected services:Customer Portal


  • Opened
    Nov 11, 2024, 11:36 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 12, 2024, 12:36 AM UTC

    Issue resolved on monitor recovery.

November 5, 2024

Site Unreachable

Outage

Opened: Nov 5, 2024, 3:57 PM UTC

Duration: 40s

Affected services:Customer Portal


  • Opened
    Nov 5, 2024, 3:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 5, 2024, 3:58 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Nov 5, 2024, 2:42 PM UTC

Duration: 1m 16s

Affected services:Customer Portal


  • Opened
    Nov 5, 2024, 2:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 5, 2024, 2:43 PM UTC

    Issue resolved on monitor recovery.

October 31, 2024

Site Unreachable

Outage

Opened: Oct 31, 2024, 1:56 PM UTC

Duration: 1m 16s

Affected services:Customer Portal


  • Opened
    Oct 31, 2024, 1:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 31, 2024, 1:57 PM UTC

    Issue resolved on monitor recovery.

October 2, 2024

Missed Event

Outage

Opened: Oct 2, 2024, 5:11 AM UTC

Duration: 1201h 35m 45s

Affected services:SIM Activations


  • Opened
    Oct 2, 2024, 5:11 AM UTC

    Issue opened on monitor failure.

October 1, 2024

Missed Event

Outage

Opened: Oct 1, 2024, 9:12 PM UTC

Duration: 1209h 34m 33s

Affected services:Backend & Provisioning


  • Opened
    Oct 1, 2024, 9:12 PM UTC

    Issue opened on monitor failure.

September 24, 2024

Missed Event

Outage

Opened: Sep 24, 2024, 1:15 PM UTC

Duration: 20m 49s

Affected services:Backend & Provisioning


  • Opened
    Sep 24, 2024, 1:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 24, 2024, 1:36 PM UTC

    Issue resolved on monitor recovery.

September 23, 2024

Site Unreachable

Outage

Opened: Sep 23, 2024, 9:07 AM UTC

Duration: 1m 53s

Affected services:Customer Portal


  • Opened
    Sep 23, 2024, 9:07 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 23, 2024, 9:09 AM UTC

    Issue resolved on monitor recovery.

September 15, 2024

Healthcheck Assertion Failed

Outage

Opened: Sep 15, 2024, 7:44 AM UTC

Duration: 5m 43s

Affected services:Webshop


  • Opened
    Sep 15, 2024, 7:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 15, 2024, 7:50 AM UTC

    Issue resolved on monitor recovery.

September 11, 2024

Missed Event

Outage

Opened: Sep 11, 2024, 1:16 PM UTC

Duration: 1m 45s

Affected services:Backend & Provisioning


  • Opened
    Sep 11, 2024, 1:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 11, 2024, 1:18 PM UTC

    Issue resolved on monitor recovery.

August 30, 2024

Site Unreachable

Outage

Opened: Aug 30, 2024, 7:39 PM UTC

Duration: 8m 37s

Affected services:Customer Portal


  • Opened
    Aug 30, 2024, 7:39 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 30, 2024, 7:44 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 30, 2024, 8:10 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 30, 2024, 8:14 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 30, 2024, 3:15 PM UTC

Duration: 16m 38s

Affected services:Customer Portal


  • Opened
    Aug 30, 2024, 3:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 30, 2024, 3:17 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 30, 2024, 3:23 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 30, 2024, 3:38 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Aug 30, 2024, 3:15 PM UTC

Duration: 20m 26s

Affected services:Backend & Provisioning


  • Opened
    Aug 30, 2024, 3:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 30, 2024, 3:36 PM UTC

    Issue resolved on monitor recovery.

August 29, 2024

Healthcheck Assertion Failed

Outage

Opened: Aug 29, 2024, 5:47 PM UTC

Duration: 6m 1s

Affected services:Webshop


  • Opened
    Aug 29, 2024, 5:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 29, 2024, 5:53 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Aug 29, 2024, 12:21 AM UTC

Duration: 33m 12s

Affected services:Backend & Provisioning


  • Opened
    Aug 29, 2024, 12:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 29, 2024, 12:54 AM UTC

    Issue resolved on monitor recovery.

August 27, 2024

Missed Event

Outage

Opened: Aug 27, 2024, 1:11 PM UTC

Duration: 2m 41s

Affected services:Backend & Provisioning


  • Opened
    Aug 27, 2024, 1:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 27, 2024, 1:13 PM UTC

    Issue resolved on monitor recovery.

August 26, 2024

Missed Event

Outage

Opened: Aug 26, 2024, 2:03 AM UTC

Duration: 1h 10m 36s

Affected services:Backend & Provisioning


  • Opened
    Aug 26, 2024, 2:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 26, 2024, 3:13 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 26, 2024, 3:35 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 26, 2024, 3:35 AM UTC

    Issue resolved on monitor recovery.

August 20, 2024

Missed Event

Outage

Opened: Aug 20, 2024, 2:42 AM UTC

Duration: 11m 1s

Affected services:Backend & Provisioning


  • Opened
    Aug 20, 2024, 2:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 20, 2024, 2:53 AM UTC

    Issue resolved on monitor recovery.

August 13, 2024

Missed Event

Outage

Opened: Aug 13, 2024, 1:05 PM UTC

Duration: 7m 32s

Affected services:Backend & Provisioning


  • Opened
    Aug 13, 2024, 1:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 13, 2024, 1:13 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Aug 13, 2024, 4:12 AM UTC

Duration: 2h 58m 20s

Affected services:SIM Activations


  • Opened
    Aug 13, 2024, 4:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 13, 2024, 7:11 AM UTC

    Issue resolved on monitor recovery.

August 9, 2024

Site Unreachable

Outage

Opened: Aug 9, 2024, 10:14 AM UTC

Duration: 2m

Affected services:Customer Portal


  • Opened
    Aug 9, 2024, 10:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2024, 10:16 AM UTC

    Issue resolved on monitor recovery.

August 6, 2024

Site Unreachable

Outage

Opened: Aug 6, 2024, 12:20 PM UTC

Duration: 7m 8s

Affected services:Customer Portal


  • Opened
    Aug 6, 2024, 12:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 6, 2024, 12:23 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 6, 2024, 12:26 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 6, 2024, 12:30 PM UTC

    Issue resolved on monitor recovery.

August 5, 2024

Missed Event

Outage

Opened: Aug 5, 2024, 6:30 AM UTC

Duration: 1h 30m 45s

Affected services:SIM Activations


  • Opened
    Aug 5, 2024, 6:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 5, 2024, 8:01 AM UTC

    Issue resolved on monitor recovery.

July 30, 2024

Missed Event

Outage

Opened: Jul 30, 2024, 1:16 PM UTC

Duration: 4m 38s

Affected services:Backend & Provisioning


  • Opened
    Jul 30, 2024, 1:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 30, 2024, 1:21 PM UTC

    Issue resolved on monitor recovery.

July 24, 2024

Healthcheck Assertion Failed

Outage

Opened: Jul 24, 2024, 12:40 AM UTC

Duration: 5m 38s

Affected services:Webshop


  • Opened
    Jul 24, 2024, 12:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 24, 2024, 12:46 AM UTC

    Issue resolved on monitor recovery.

July 16, 2024

Missed Event

Outage

Opened: Jul 16, 2024, 1:09 PM UTC

Duration: 4m 57s

Affected services:Backend & Provisioning


  • Opened
    Jul 16, 2024, 1:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 16, 2024, 1:14 PM UTC

    Issue resolved on monitor recovery.

July 10, 2024

Missed Event

Outage

Opened: Jul 10, 2024, 9:21 PM UTC

Duration: 1m 39s

Affected services:Backend & Provisioning


  • Opened
    Jul 10, 2024, 9:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2024, 9:22 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jul 10, 2024, 6:42 PM UTC

Duration: 4m 5s

Affected services:Backend & Provisioning


  • Opened
    Jul 10, 2024, 6:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2024, 6:46 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Jul 10, 2024, 11:22 AM UTC

Duration: 35m 12s

Affected services:Webshop


  • Opened
    Jul 10, 2024, 11:22 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2024, 11:42 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 10, 2024, 11:48 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 10, 2024, 12:03 PM UTC

    Issue resolved on monitor recovery.

July 9, 2024

Site Unreachable

Outage

Opened: Jul 9, 2024, 7:05 AM UTC

Duration: 1m 29s

Affected services:Customer Portal


  • Opened
    Jul 9, 2024, 7:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 9, 2024, 7:06 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 9, 2024, 12:41 AM UTC

Duration: 1h 15m 5s

Affected services:Customer Portal


  • Opened
    Jul 9, 2024, 12:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 9, 2024, 1:10 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 9, 2024, 1:14 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 9, 2024, 1:51 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 9, 2024, 2:17 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 9, 2024, 2:26 AM UTC

    Issue resolved on monitor recovery.

July 8, 2024

Site Unreachable

Outage

Opened: Jul 8, 2024, 9:44 PM UTC

Duration: 24m 42s

Affected services:Customer Portal


  • Opened
    Jul 8, 2024, 9:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 8, 2024, 9:59 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 8, 2024, 10:13 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 8, 2024, 10:22 PM UTC

    Issue resolved on monitor recovery.

July 4, 2024

Missed Event

Outage

Opened: Jul 4, 2024, 4:51 PM UTC

Duration: 1m 21s

Affected services:Backend & Provisioning


  • Opened
    Jul 4, 2024, 4:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 4, 2024, 4:53 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jul 4, 2024, 12:13 PM UTC

Duration: 1h 8m 58s

Affected services:Backend & Provisioning


  • Opened
    Jul 4, 2024, 12:13 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 4, 2024, 12:37 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 4, 2024, 12:48 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 4, 2024, 1:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 4, 2024, 1:39 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 4, 2024, 1:45 PM UTC

    Issue resolved on monitor recovery.

July 2, 2024

Missed Event

Outage

Opened: Jul 2, 2024, 1:09 PM UTC

Duration: 23m 36s

Affected services:Backend & Provisioning


  • Opened
    Jul 2, 2024, 1:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 2, 2024, 1:33 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jul 2, 2024, 6:33 AM UTC

Duration: 29m 15s

Affected services:SIM Activations


  • Opened
    Jul 2, 2024, 6:33 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 2, 2024, 7:02 AM UTC

    Issue resolved on monitor recovery.

June 26, 2024

Missed Event

Outage

Opened: Jun 26, 2024, 9:52 PM UTC

Duration: 8h 16m 27s

Affected services:SIM Activations


  • Opened
    Jun 26, 2024, 9:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2024, 6:08 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jun 26, 2024, 8:13 PM UTC

Duration: 13m 39s

Affected services:Customer Portal


  • Opened
    Jun 26, 2024, 8:13 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2024, 8:16 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 26, 2024, 8:28 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 26, 2024, 8:34 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 26, 2024, 9:02 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 26, 2024, 9:07 PM UTC

    Issue resolved on monitor recovery.

June 18, 2024

Missed Event

Outage

Opened: Jun 18, 2024, 1:10 PM UTC

Duration: 5m 59s

Affected services:Backend & Provisioning


  • Opened
    Jun 18, 2024, 1:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 18, 2024, 1:16 PM UTC

    Issue resolved on monitor recovery.

June 6, 2024

Missed Event

Outage

Opened: Jun 6, 2024, 7:20 AM UTC

Duration: 42m 1s

Affected services:SIM Activations


  • Opened
    Jun 6, 2024, 7:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 6, 2024, 8:02 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 6, 2024, 1:49 AM UTC

Duration: 9h 57m 52s

Affected services:Backend & Provisioning


  • Opened
    Jun 6, 2024, 1:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 6, 2024, 11:47 AM UTC

    Issue resolved on monitor recovery.

June 4, 2024

Missed Event

Outage

Opened: Jun 4, 2024, 1:09 PM UTC

Duration: 6m 26s

Affected services:Backend & Provisioning


  • Opened
    Jun 4, 2024, 1:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 4, 2024, 1:16 PM UTC

    Issue resolved on monitor recovery.

May 22, 2024

Missed Event

Outage

Opened: May 22, 2024, 1:09 PM UTC

Duration: 20m 45s

Affected services:Backend & Provisioning


  • Opened
    May 22, 2024, 1:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2024, 1:29 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: May 22, 2024, 12:12 AM UTC

Duration: 5m 50s

Affected services:Webshop


  • Opened
    May 22, 2024, 12:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2024, 12:18 AM UTC

    Issue resolved on monitor recovery.

May 14, 2024

Site Unreachable

Outage

Opened: May 14, 2024, 10:04 AM UTC

Duration: 2m 11s

Affected services:Customer Portal


  • Opened
    May 14, 2024, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 14, 2024, 10:06 AM UTC

    Issue resolved on monitor recovery.

May 7, 2024

Missed Event

Outage

Opened: May 7, 2024, 1:17 PM UTC

Duration: 31m 4s

Affected services:Backend & Provisioning


  • Opened
    May 7, 2024, 1:17 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2024, 1:48 PM UTC

    Issue resolved on monitor recovery.

May 6, 2024

Site Unreachable

Outage

Opened: May 6, 2024, 7:57 PM UTC

Duration: 38m 17s

Affected services:Customer Portal


  • Opened
    May 6, 2024, 7:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 6, 2024, 8:02 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 6, 2024, 8:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 6, 2024, 8:29 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 6, 2024, 8:34 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 6, 2024, 8:42 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 6, 2024, 8:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 6, 2024, 8:54 PM UTC

    Issue resolved on monitor recovery.

April 26, 2024

Healthcheck Assertion Failed

Outage

Opened: Apr 26, 2024, 7:30 PM UTC

Duration: 3m 16s

Affected services:Webshop


  • Opened
    Apr 26, 2024, 7:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 26, 2024, 7:33 PM UTC

    Issue resolved on monitor recovery.

April 24, 2024

Site Unreachable

Outage

Opened: Apr 24, 2024, 11:07 AM UTC

Duration: 1m 58s

Affected services:Customer Portal


  • Opened
    Apr 24, 2024, 11:07 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 24, 2024, 11:09 AM UTC

    Issue resolved on monitor recovery.

April 9, 2024

Missed Event

Outage

Opened: Apr 9, 2024, 1:07 PM UTC

Duration: 7m 10s

Affected services:Backend & Provisioning


  • Opened
    Apr 9, 2024, 1:07 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 9, 2024, 1:14 PM UTC

    Issue resolved on monitor recovery.

April 8, 2024

Site Unreachable

Outage

Opened: Apr 8, 2024, 7:14 AM UTC

Duration: 2m 10s

Affected services:Customer Portal


  • Opened
    Apr 8, 2024, 7:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 8, 2024, 7:16 AM UTC

    Issue resolved on monitor recovery.

March 28, 2024

Missed Event

Outage

Opened: Mar 28, 2024, 5:41 PM UTC

Duration: 6m 33s

Affected services:SIM Activations


  • Opened
    Mar 28, 2024, 5:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 28, 2024, 5:47 PM UTC

    Issue resolved on monitor recovery.

March 27, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 27, 2024, 1:33 AM UTC

Duration: 5m 27s

Affected services:Webshop


  • Opened
    Mar 27, 2024, 1:33 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 27, 2024, 1:39 AM UTC

    Issue resolved on monitor recovery.

March 26, 2024

Missed Event

Outage

Opened: Mar 26, 2024, 2:22 PM UTC

Duration: 12m 17s

Affected services:Backend & Provisioning


  • Opened
    Mar 26, 2024, 2:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 26, 2024, 2:34 PM UTC

    Issue resolved on monitor recovery.

March 22, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 22, 2024, 5:16 PM UTC

Duration: 6m 24s

Affected services:Webshop


  • Opened
    Mar 22, 2024, 5:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 22, 2024, 5:22 PM UTC

    Issue resolved on monitor recovery.

March 20, 2024

Site Unreachable

Outage

Opened: Mar 20, 2024, 7:58 AM UTC

Duration: 2m 30s

Affected services:Customer Portal


  • Opened
    Mar 20, 2024, 7:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 20, 2024, 8:01 AM UTC

    Issue resolved on monitor recovery.

March 12, 2024

Missed Event

Outage

Opened: Mar 12, 2024, 2:19 PM UTC

Duration: 6m 23s

Affected services:Backend & Provisioning


  • Opened
    Mar 12, 2024, 2:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 12, 2024, 2:26 PM UTC

    Issue resolved on monitor recovery.

March 3, 2024

Missed Event

Outage

Opened: Mar 3, 2024, 6:37 AM UTC

Duration: 1h 25m 55s

Affected services:SIM Activations


  • Opened
    Mar 3, 2024, 6:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 3, 2024, 8:03 AM UTC

    Issue resolved on monitor recovery.

February 27, 2024

Missed Event

Outage

Opened: Feb 27, 2024, 2:11 PM UTC

Duration: 1m 7s

Affected services:Backend & Provisioning


  • Opened
    Feb 27, 2024, 2:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 27, 2024, 2:13 PM UTC

    Issue resolved on monitor recovery.

February 20, 2024

Missed Event

Outage

Opened: Feb 20, 2024, 9:58 AM UTC

Duration: 9m 41s

Affected services:Backend & Provisioning


  • Opened
    Feb 20, 2024, 9:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 20, 2024, 10:08 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 20, 2024, 9:56 AM UTC

Duration: 6m 40s

Affected services:Customer Portal


  • Opened
    Feb 20, 2024, 9:56 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 20, 2024, 10:03 AM UTC

    Issue resolved on monitor recovery.

February 15, 2024

Healthcheck Assertion Failed

Outage

Opened: Feb 15, 2024, 2:13 AM UTC

Duration: 5m 34s

Affected services:Webshop


  • Opened
    Feb 15, 2024, 2:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 15, 2024, 2:18 AM UTC

    Issue resolved on monitor recovery.

February 14, 2024

Missed Event

Outage

Opened: Feb 14, 2024, 12:38 PM UTC

Duration: 8m 57s

Affected services:Backend & Provisioning


  • Opened
    Feb 14, 2024, 12:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 14, 2024, 12:47 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 14, 2024, 12:37 PM UTC

Duration: 6m 4s

Affected services:Customer Portal


  • Opened
    Feb 14, 2024, 12:37 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 14, 2024, 12:44 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 14, 2024, 9:55 AM UTC

Duration: 2m 48s

Affected services:Customer Portal


  • Opened
    Feb 14, 2024, 9:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 14, 2024, 9:58 AM UTC

    Issue resolved on monitor recovery.

February 13, 2024

Site Unreachable

Outage

Opened: Feb 13, 2024, 12:47 PM UTC

Duration: 9m 1s

Affected services:Customer Portal


  • Opened
    Feb 13, 2024, 12:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 13, 2024, 12:56 PM UTC

    Issue resolved on monitor recovery.

January 31, 2024

Missed Event

Outage

Opened: Jan 31, 2024, 2:09 PM UTC

Duration: 10m 14s

Affected services:Backend & Provisioning


  • Opened
    Jan 31, 2024, 2:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 31, 2024, 2:19 PM UTC

    Issue resolved on monitor recovery.

January 17, 2024

Missed Event

Outage

Opened: Jan 17, 2024, 2:06 PM UTC

Duration: 10m 54s

Affected services:Backend & Provisioning


  • Opened
    Jan 17, 2024, 2:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 17, 2024, 2:17 PM UTC

    Issue resolved on monitor recovery.

January 5, 2024

Healthcheck Assertion Failed

Outage

Opened: Jan 5, 2024, 2:05 AM UTC

Duration: 5m 1s

Affected services:Webshop


  • Opened
    Jan 5, 2024, 2:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 5, 2024, 2:11 AM UTC

    Issue resolved on monitor recovery.

January 4, 2024

Missed Event

Outage

Opened: Jan 4, 2024, 2:30 PM UTC

Duration: 45s

Affected services:Backend & Provisioning


  • Opened
    Jan 4, 2024, 2:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 4, 2024, 2:31 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 4, 2024, 2:25 PM UTC

Duration: 10m 26s

Affected services:Customer Portal


  • Opened
    Jan 4, 2024, 2:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 4, 2024, 2:32 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 4, 2024, 2:59 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 4, 2024, 3:03 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 4, 2024, 11:40 AM UTC

Duration: 4m

Affected services:Customer Portal


  • Opened
    Jan 4, 2024, 11:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 4, 2024, 11:44 AM UTC

    Issue resolved on monitor recovery.

January 3, 2024

Site Unreachable

Outage

Opened: Jan 3, 2024, 11:16 AM UTC

Duration: 10m 52s

Affected services:Webshop


  • Opened
    Jan 3, 2024, 11:16 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 3, 2024, 11:27 AM UTC

    Issue resolved on monitor recovery.

January 1, 2024

Missed Event

Outage

Opened: Jan 1, 2024, 6:50 AM UTC

Duration: 1h 3m 59s

Affected services:SIM Activations


  • Opened
    Jan 1, 2024, 6:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 1, 2024, 7:54 AM UTC

    Issue resolved on monitor recovery.

December 28, 2023

Site Unreachable

Outage

Opened: Dec 28, 2023, 4:35 PM UTC

Duration: 6m 7s

Affected services:Customer Portal


  • Opened
    Dec 28, 2023, 4:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 28, 2023, 4:42 PM UTC

    Issue resolved on monitor recovery.

December 20, 2023

Missed Event

Outage

Opened: Dec 20, 2023, 10:51 PM UTC

Duration: 10h 10m 52s

Affected services:SIM Activations


  • Opened
    Dec 20, 2023, 10:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 21, 2023, 9:02 AM UTC

    Issue resolved on monitor recovery.

December 15, 2023

Missed Event

Outage

Opened: Dec 15, 2023, 4:47 PM UTC

Duration: 10m 28s

Affected services:Backend & Provisioning


  • Opened
    Dec 15, 2023, 4:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 15, 2023, 4:58 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 15, 2023, 4:41 PM UTC

Duration: 8m 19s

Affected services:Customer Portal


  • Opened
    Dec 15, 2023, 4:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 15, 2023, 4:45 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 15, 2023, 4:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 15, 2023, 4:52 PM UTC

    Issue resolved on monitor recovery.

December 14, 2023

Missed Event

Outage

Opened: Dec 14, 2023, 9:03 PM UTC

Duration: 41m 28s

Affected services:Backend & Provisioning


  • Opened
    Dec 14, 2023, 9:03 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 14, 2023, 9:45 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 14, 2023, 8:42 AM UTC

Duration: 3m 18s

Affected services:Customer Portal


  • Opened
    Dec 14, 2023, 8:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 14, 2023, 8:45 AM UTC

    Issue resolved on monitor recovery.

December 13, 2023

Site Unreachable

Outage

Opened: Dec 13, 2023, 3:05 PM UTC

Duration: 3m 4s

Affected services:Customer Portal


  • Opened
    Dec 13, 2023, 3:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 13, 2023, 3:08 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Dec 13, 2023, 6:56 AM UTC

Duration: 57m 22s

Affected services:SIM Activations


  • Opened
    Dec 13, 2023, 6:56 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 13, 2023, 7:53 AM UTC

    Issue resolved on monitor recovery.

December 12, 2023

Missed Event

Outage

Opened: Dec 12, 2023, 11:36 PM UTC

Duration: 8h 13m 2s

Affected services:Backend & Provisioning


  • Opened
    Dec 12, 2023, 11:36 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 13, 2023, 7:49 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Dec 12, 2023, 5:19 PM UTC

Duration: 9m 56s

Affected services:Backend & Provisioning


  • Opened
    Dec 12, 2023, 5:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 12, 2023, 5:29 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 12, 2023, 4:32 PM UTC

Duration: 20m 49s

Affected services:Customer Portal


  • Opened
    Dec 12, 2023, 4:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 12, 2023, 4:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 12, 2023, 4:48 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 12, 2023, 4:53 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 12, 2023, 5:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 12, 2023, 5:28 PM UTC

    Issue resolved on monitor recovery.

December 8, 2023

Missed Event

Outage

Opened: Dec 8, 2023, 4:29 PM UTC

Duration: 28m 3s

Affected services:Backend & Provisioning


  • Opened
    Dec 8, 2023, 4:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 8, 2023, 4:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 8, 2023, 4:44 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 8, 2023, 4:53 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 8, 2023, 5:08 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 8, 2023, 5:20 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 8, 2023, 4:23 PM UTC

Duration: 22m 2s

Affected services:Customer Portal


  • Opened
    Dec 8, 2023, 4:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 8, 2023, 4:34 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 8, 2023, 4:43 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 8, 2023, 4:47 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 8, 2023, 4:51 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 8, 2023, 4:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 8, 2023, 5:25 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 8, 2023, 5:27 PM UTC

    Issue resolved on monitor recovery.

December 6, 2023

Missed Event

Outage

Opened: Dec 6, 2023, 2:19 PM UTC

Duration: 15m 51s

Affected services:Backend & Provisioning


  • Opened
    Dec 6, 2023, 2:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 6, 2023, 2:35 PM UTC

    Issue resolved on monitor recovery.

December 3, 2023

Site Unreachable

Outage

Opened: Dec 3, 2023, 7:58 AM UTC

Duration: 7m 56s

Affected services:Webshop


  • Opened
    Dec 3, 2023, 7:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 3, 2023, 8:06 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Dec 3, 2023, 7:11 AM UTC

Duration: 1h 39m 1s

Affected services:SIM Activations


  • Opened
    Dec 3, 2023, 7:11 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 3, 2023, 8:50 AM UTC

    Issue resolved on monitor recovery.

November 30, 2023

Site Unreachable

Outage

Opened: Nov 30, 2023, 12:32 PM UTC

Duration: 7m 12s

Affected services:Customer Portal


  • Opened
    Nov 30, 2023, 12:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 30, 2023, 12:35 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 30, 2023, 12:42 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 30, 2023, 12:47 PM UTC

    Issue resolved on monitor recovery.

November 29, 2023

Site Unreachable

Outage

Opened: Nov 29, 2023, 2:36 PM UTC

Duration: 2m 18s

Affected services:Customer Portal


  • Opened
    Nov 29, 2023, 2:36 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 29, 2023, 2:39 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Nov 29, 2023, 12:56 AM UTC

Duration: 27m 3s

Affected services:Backend & Provisioning


  • Opened
    Nov 29, 2023, 12:56 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 29, 2023, 1:23 AM UTC

    Issue resolved on monitor recovery.

November 25, 2023

Missed Event

Outage

Opened: Nov 25, 2023, 9:58 AM UTC

Duration: 13m 30s

Affected services:Backend & Provisioning


  • Opened
    Nov 25, 2023, 9:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 25, 2023, 10:11 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Nov 25, 2023, 9:53 AM UTC

Duration: 6m 57s

Affected services:Customer Portal


  • Opened
    Nov 25, 2023, 9:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 25, 2023, 10:00 AM UTC

    Issue resolved on monitor recovery.

November 24, 2023

Site Unreachable

Outage

Opened: Nov 24, 2023, 8:32 AM UTC

Duration: 9m 59s

Affected services:Customer Portal


  • Opened
    Nov 24, 2023, 8:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 24, 2023, 8:36 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 24, 2023, 8:40 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 24, 2023, 8:47 AM UTC

    Issue resolved on monitor recovery.

November 22, 2023

Missed Event

Outage

Opened: Nov 22, 2023, 2:26 PM UTC

Duration: 6m 10s

Affected services:Backend & Provisioning


  • Opened
    Nov 22, 2023, 2:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 22, 2023, 2:33 PM UTC

    Issue resolved on monitor recovery.

November 17, 2023

Site Unreachable

Outage

Opened: Nov 17, 2023, 1:34 PM UTC

Duration: 4m 29s

Affected services:Customer Portal


  • Opened
    Nov 17, 2023, 1:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 17, 2023, 1:39 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Nov 17, 2023, 10:42 AM UTC

Duration: 2m 40s

Affected services:Customer Portal


  • Opened
    Nov 17, 2023, 10:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 17, 2023, 10:45 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Nov 17, 2023, 7:48 AM UTC

Duration: 27m 33s

Affected services:Customer Portal


  • Opened
    Nov 17, 2023, 7:48 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 17, 2023, 7:50 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 17, 2023, 8:06 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 17, 2023, 8:32 AM UTC

    Issue resolved on monitor recovery.